Why Construction Communication is Broken—and What We’re Doing About It

If you’ve ever worked on a jobsite, you already know the feeling: you step off a call with a supplier or a subcontractor, get pulled into a site walk, and by the time you’re back in the trailer—no one remembers what was promised. No one wrote it down. And now it’s on you.

This happens every day across thousands of construction sites. And for years, I saw it firsthand.

Bridging Communication: A construction worker coordinates the project via phone at a busy jobsite under a framework of steel beams.

From the Field to the Office: Where Things Break Down

I grew up in the construction industry. My family runs a general contracting business, and I spent my summers on site. Across every experience, I saw the same pain point:

The jobsite talks in phone calls. But the office runs on documentation.

And in between? A black hole.

Calls aren’t logged. Details are forgotten. Approvals get lost in someone’s memory. The result?

• Missed deadlines

• Expensive rework

• Frustrated clients

• And ultimately—lost margin

It’s not a people problem. It’s a systems problem. We’re still expecting builders to manually document a fast-moving, high-pressure, mobile-first jobsite world.

Introducing Hardline: The App Built for Construction

At Hardline, we’re building the zero-training communication layer for construction teams.

No extra apps. No learning curve. No friction.

Just better documentation, from the first conversation.

Why This Matters

The construction industry loses over $31B per year in the U.S. alone from rework. And over 52% of rework is caused by miscommunication and poor documentation. That’s not just an operations issue—it’s a margin killer.

Hardline helps close that gap by turning your team’s natural behavior (calls and verbal updates) into searchable, shareable project records. So nothing slips through the cracks. So everyone’s on the same page. So your time on site actually saves time in the office.

What We’ve Heard from the Field

We’ve talked to over 50+ project managers, superintendents, subcontractors, and developers. Here’s what they’ve told us:

• “I spend 30% of my week tracking down what was said on a call.”

• “We had to rip out drywall because of a verbal change that didn’t get logged.”

• “I wish I could just press record on every jobsite conversation.”

Now you can.

Join Our Early Access Program

Hardline is currently in early access with a select group of builders across the U.S. and Canada. We’re working closely with users to shape the product around real-world use cases.

If your team spends more time recalling what was said than actually building — we’d love to show you what we’re building.

Early Access Waitlist

Let’s fix the communication gap in construction — from the ground up.