Client and sub conversations, documented for home builders
Constant phone calls, changing minds, schedule slips: every conversation becomes tonight’s typing or tomorrow’s callback. Hardline captures the walk and drafts the follow-up while you’re still on site. We handle the writing. You handle the homeowner.
Most mistakes start as forgotten conversations.
Four homes, forty subs, three opinionated homeowners. Every missed conversation becomes a missed change order, a wrong install, or a dispute you can’t resolve.
Follow-up drafted on the spot
The walk-through ends with the follow-up already drafted and ready to send before drywall's even scheduled.
Selections sent before you drive off
Every selection becomes a draft message to the right sub. Click send before you leave the truck.
Tomorrow’s update writes itself
Every callback is captured and tagged to the project.
Everything Hardline capturesPreventing disputes before they start →
Set up once. Then work like usual.
Questions builders ask
Do homeowners know it is on?
Capture is deliberate and you control it. Hardline keeps call notes and transcripts, never the audio, and can play a disclosure at the start of every call.
Does it work for a small crew?
Yes. One seat is a real setup. Nothing here assumes a documentation department.
Where does the record live?
In your account, and it belongs to the company, so it stays when people move on. Access is role-based per project, and every transcript and record can be exported.