Built for the trades that run on phone calls.
Every scope change, RFI, and field directive happens out loud — between you, the GC, and your crew. Right now none of it gets documented until someone’s arguing about it. Hardline captures the call and turns it into the record before you hang up.
Get the work on the record. Get paid for it.
The reality
You live on the phone. Your records don’t.
The work gets coordinated verbally — scope, RFIs, directives, change orders. Then it disappears, and you find out at billing or in a dispute. Open one up.
The GC says "just get it done, we'll make it right." You do the work. Sixty days later it's a back-charge and your word against theirs.
How It Works
Three steps. Zero change to how you work.
Take the call like you always do
GC directives, scope changes, RFAs, T&M asks — handle them on the phone or in the field the way you already work. Nothing changes on your end.
It gets documented automatically
Verbal change orders get timestamped. RFIs get drafted. Daily logs of crew and manpower write themselves — before you hang up.
Crew and billing know what's next
Action items reach the foreman and the PM. The change order is on the record for the invoice. Nothing gets done for free.
See it work
What the phone call becomes.
Capture the call
Every scope change, directive, and back-and-forth with the GC becomes a record the moment it’s spoken — no typing, no app to learn.
Daily logs, written for you
Crew, manpower, weather, and what got done — drafted from your calls and walks, synced to the GC’s PM tool.
Nothing falls through
Every RFI, approval, and sub you’re waiting on is tracked automatically — so the ball is never in your court by accident.
What that’s worth
Less time documenting. More work on the invoice.
Per super, per day
Saved every day — stop rebuilding the day from memory after the crew goes home.
Faster than manual notes
Accuracy, first time
Every verbal change order on the record
The moment the GC authorizes extra work, it's timestamped and searchable. No more "I never said that."
Get paid for the work you actually did
Verbal directives flow straight to billing as documented change orders and T&M — nothing slips through to the invoice.
Stop eating back-charges
When a back-charge lands, you have the receipt: who said what, when, and what was authorized.
On the phone
This is where the job actually gets decided.
Not in the software. On the call, in the field, between you and the GC. Hardline is listening — so the directive you got at 7 a.m. is on the record by the time you hang up.
Get StartedTrades We Serve
If your scope gets coordinated on the phone, it’s for you.
Integrations
Your RFIs and logs land where the GC already looks.
Hardline lives next to your stack, not on top of it. RFIs and daily logs sync straight to the GC’s PM tool — Procore, Autodesk Construction Cloud, or Fieldwire — and follow-ups go out over Mail, Messages, or Teams.
Stop doing work nobody
wrote down.
Hardline puts every call, directive, and verbal change order on the record — so your scope is clear and your invoice is airtight.
Get StartedAvailable for U.S. customers today.