The work you did, documented for specialty trades

You did the work. Hardline gives you the proof. Every verbal go-ahead, T&M authorization, and delay is in writing the second it’s said: the paper trail that gets you paid for extra work and ends the back-charge argument.

Three drywallers in hi-vis vests and hard hats finishing a ceiling, one driving screws overhead while the other two work the seams

What it does for you

  • The verbal go-ahead, in writing, the moment it’s spoken.
  • Who approved it, when, on which call, in what words.
  • Scope creep happens quietly. The record doesn’t.
  • One undocumented call can cost six figures.

Everything Hardline capturesWhy disputes drain your business →

If your scope gets coordinated on the phone, it’s for you.

  • Electrical
  • Mechanical / HVAC
  • Plumbing
  • Concrete
  • Drywall & Framing
  • Flooring
  • Glazing
  • Roofing
  • Steel & Structural
  • Fire Protection
  • Low-Voltage / Data
  • Painting

Less time documenting. More work on the invoice.

Every verbal change order on the record

The moment the GC authorizes extra work, it’s timestamped and searchable. No more “I never said that.”

Get paid for the work you actually did

Verbal directives become documented change order records and T&M you can bill against, nothing slips through to the invoice.

Stop eating back-charges

When a back-charge lands, you have the receipt: who said what, when, and what was authorized.

Set up once. Then work like usual.

Questions builders ask

Does the GC see my record?

No. It is your record, on your account, and it is shared only if you share it. Access is role-based per project, with no admin read-across of personal calls.

Does it hold up in a dispute?

What you get is a timestamped written record of what was said and the call it came from. How that is weighed is a question for your attorney.

Does it work on my personal number?

Yes. Use your own number, or run a dedicated work line and keep job calls separate.

More questions